Recent Posts:


Five Best Practices for Managing Hybrid Records

Thursday, February 4, 2016

We encounter many organizations that struggle with the relatively new dynamic of the hybrid records environment. Unlike the good old days, more and more organizations are having to deal with records in both paper and electronic format. Many kinds of records are equally likely to found in either format. Continue reading


Is your RM software ready for real-world records retention?

Thursday, January 28, 2016

In a series of blog posts, we are getting into the nuts and bolts of records management software to help you understand what to look for in a solution. In previous posts, we explored the features that make up a great document search tool and the features required to manage electronic and physical records in the same environment. This week we turn our attention to records retention. Continue reading


Reader Favorites: Our most popular records management resources

Thursday, January 14, 2016

Our top resources over the past month offer help for a wide range of records management challenges. If you are wondering how to choose the right RM software, our buyer’s guide offers a practical approach that will help you make the right choice for your organization. Metadata continues to be a question mark for many in the records management field. If that sounds like you, our white paper provides a great introduction to the uses and benefits of metadata. Finally, we have a step-by-step guide to file classification, an essential component of every successful RM program! Continue reading


Five essential software features for managing electronic and physical records together

Thursday, January 7, 2016

A number of challenges arise when trying to manage electronic and physical records together in the “hybrid” records environment. For example, how do you keep track of everything when a single document can exist at the same time in both paper and electronic formats? How do you know which copy of a document is the official record? Does the official record have to be in paper format, or will an electronic record be OK? Continue reading


The Top 10 Records Management Blog Posts – Part 1

Thursday, December 17, 2015

It was a nice surprise to discover that we recently published our 200th records management blog post. We’d like to thank you, our valued readers, for encouraging us to keep going! In honor of the milestone, we will be looking back at the Top 10 most popular records management blog posts over the past few years. Continue reading


How to demonstrate ROI for records management programs – Part 2

Thursday, December 10, 2015

In last week’s blog post we started to look at how records managers can demonstrate ROI for their records management programs. To start our discussion we looked at one of the biggest drivers of ROI in RM programs: cost savings. We showed that our programs will deliver greater ROI when we look for opportunities to apply RM best practices whenever we can. In this week’s post we will look at more ways to create and demonstrate ROI in RM programs. Continue reading