It has always been a challenge for records and information management (RM) professionals to demonstrate the value of their work to an organization. Anyone who has been working in the field for long will be familiar with the refrain, “senior management does not understand why records management is important!” In recent years, the challenge of demonstrating the value of RM has been compounded by the emergence of electronic document and records management systems (EDRMS).Read More

In a three-part post we are looking at the role of metrics in demonstrating the value of RM, specifically in organizations that have implemented an electronic records management system. In this post we outline a four-step process to arriving at the right metrics.Read More

In our last blog post we shared four initial steps to help you optimize the use of your shared drives. These first steps involved creating an information framework, designing the folder structure and establishing user permissions. From there, we were able to implement the new structure on the shared drive itself. However, before your new structure is ready for prime time, you’ll need to take care of a few additional steps.Read More