In parts one and two of this blog post we discussed the importance of records management professionals getting involved in the early stages of the information lifecycle, and the need to convey RIM principles in terms of business outcomes.
The final segment of this three-part post covers the skills needed by RIM professionals to be successful in these areas.
Lesson 3: Develop the right tools and skill sets to be successful
In order for RIM to add greater business value, we believe that records managers will need to hone the following three skills:
1. Inserting RIM into planning discussions relating to information creation and use
Any time a business application is purchased, updated, or configured, it has the potential to make
a huge impact on how information is created, used and managed. Those of us in the RIM field should be an essential contributor to these business decisions. To do that, we must ensure that we insert ourselves into discussions about how, when, and where information is created and used.
2. Bringing information online
In most cases, bringing information online will involve digitizing paper documents. However, scanning projects have a high failure rate, so you need to get good at this quickly if you want to be a useful enabler of your organization’s digital transformation.
Bringing information online also involves getting different systems to talk to each other, and showing our business partners how this will:
– put information into more effective and widespread use
– help the organization to extract more value from information
3. Optimizing hybrid records environments
Many organizations are still dealing with paper documents as an unavoidable part of their business processes.
Until every organization has reached the all-digital promised land, RIM teams will have to get very good at managing hybrid records environments.
The key to managing those environments is having tools that can seamlessly handle hybrid records, for example our TAB FusionRMS application. It allows you to store and share physical and digital records within a single system, accessible any time, anywhere.
To help your organization optimize the use of information in hybrid environments, you need to be well acquainted with hybrid records management applications, how to configure them, and how to optimize them for use.
Becoming well versed in these three essential skills will allow you to evolve with the organization and add greater value as you grow.
- Download our white paper on How modern records managers are staying relevant for more information and customer experiences
- Get in touch to learn how TAB can help you add greater value in your organization.